Exchange and Return Policy

Exchanges and returns are available by contacting our customer support team directly via WhatsApp .
If you would like to request an exchange or return, please reach out to us on +20 109 338 2823 within the allowed return period, and kindly provide your order details along with the reason for the request .

Our team will carefully review your request and guide you through the next steps to ensure a smooth and hassle-free process. Please note that all items must be in their original condition, unused, and with all tags intact to be eligible for exchange or return .

At Rifqqa, your satisfaction is our priority. We are committed to delivering high-quality winterwear and a reliable shopping experience, and we are always here to support you before and after your purchase.